At PHX Rental Cars we want to make sure that you have the absolute best customer experience. To make verification as easy as possible we’ve included secure links for the basic information needed to verify your identity. Please upload the two verification photos by clicking on the link below. Don't worry, it doesn't take more than about two minutes to complete and we don’t care what your hair or makeup looks like:)

Upload Driver’s license photo

This allows us to verify that you have a valid license. (Please make sure that the picture is in focus so that we can read Address, DOB, Expiration, and License Number).

Upload Selfie of you holding your driver's license next to your face

This allows us to verify that your license is in your possession and that your selfie matches your license pic.

After that, your verification is done!

Next…Click “Get Protected” below to make sure your trip is covered!

All of our cars have to be insured with liability, collision and comprehensive coverage.

If you have a personal auto insurance policy please upload a photo of your declarations page showing coverages, named insured, policy number and expiration date by clicking the link below.

Upload Auto Insurance Info

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If you DO have a personal auto policy but it DOES NOT have collision or comprehensive coverage you will need to purchase Collision Damage Waiver (CDW) at RENTALCOVER.COM.

If you DO NOT have a personal automobile policy, or you have Canadian Insurance which does NOT convey to car rentals in the US, then you will need to purchase both Collision Damage Waiver (CDW) at RENTALCOVER.COM and Renter’s Contingent Liability Insurance (RCLI) at bonzah.com.

Upload confirmation/receipt of third party protection instead of your personal auto insurance with link below. (Please make sure the photo is focused and that the confirmation number, dates, and name are all legible).

Upload Third-Party Protection

Please follow these simple RULES OF THE ROAD to help insure a safe trip:

NO Alcohol allowed

NO Drugs allowed

NO Smoking allowed

Renters that violate the no smoking policy will be subject to a USD $350.00 fine.

NO Pets allowed

If the vehicle is found to be unreasonably dirty upon return, the Renter will be subject to a cleaning fee of USD 350.00. For more info see CLEANING in Terms & Conditions.

100 MILES INCLUDED PER DAY*

For additional miles driven, you’ll be charged USD .50 per mile.

*Between June-August Summer Mileage Applies which is 75/miles per day and $.75 for each mileage over.

REFUEL THE VEHICLE

Please return the vehicle with the same fuel level you started with. You’ll be charged $10/gallon for any missing fuel.

RETURN ON TIME

Return the car on time, and, if you’re running late, extend your trip! For more info see OVERSTAY in Terms & Conditions.

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TERMS AND CONDITIONS

AGE

All Renters and authorized additional drivers must be a minimum of 21 years of age. A $25/day surcharge will be applied for those under 25 years of age and will be deducted from your security deposit.

AIRPORT PICKUP

PHOENIX SKY HARBOR INTERNATIONAL AIRPORT (PHX) - PICKUP INSTRUCTIONS

If you are flying into Sky Harbor Airport, our garage offers complimentary shuttle service which will pick you up curbside just outside of baggage claim. Shuttles run 24 hours a day, 7 days a week. If you are picking up local, we’ll provide you detailed instructions once you have completed the pre-trip authorization.

BUSINESS HOURS

PHX Rental Cars is not a 24 hour operation.

Pick up /drop off is available during normal hours of operation 8:30 AM-8:30 PM (Arizona) Time, 7 days a week.

We do offer After Hours Pick-up / Drop-off Option for a fee which will be applied to your contract at the time the vehicle is picked up and your contract is closed out. After Hours Pick-up / Drop-off Option is only available provided you have submitted all documentation needed during the pre-trip process 24 hours in advance of Pick-up and it has been reviewed by staff during normal hours of operation.

CANCELLATION

We ask that you give us a 36 hour notice for any cancellation.

If you are unable to cancel your reservation within this 36 hour window you will be charged one full day (rate + tax only) and the charges will be made to the card provided to us at the time of your booking.

CHILD SAFETY SEATS

Seats are available at this location with a minimum of 48-hour advance booking. The cost of the Child Safety Seat is $10.00 per day. Since availability at times is limited, please reserve child seats in advance.

CLEANING

A cleaning fee of up to $250 may be charged for returned vehicles which have been stained, soiled, or found with significant amounts of filth/dirt/mud/animal hair or other substances.

COLLISION DAMGAGE WAIVER (CDW)

We DO NOT OFFER Collision Damage Waiver however it can be purchased through RENTALCOVER.COM.

The renter is liable for all damage to the Rented vehicle regardless of fault. The renter is also liable for loss of use of the vehicle (revenue lost while the car is being repaired) as well as Diminished Value (difference between your car's pre-accident value and its value after the repairs from the car insurance company).

You must have rental car coverage through your personal insurance with liability, collision, and comprehensive coverage or purchase third-party CDW or RLI. Please upload proof of insurance or third party protection by scrolling to the bottom to “Verification Photos” or email to contact@phxrentalcars.com.

DEBIT CARDS

Credit cards: Visa, Mastercard, American Express, Diners and Discover are accepted. Cards must be in renter`s own name. Personal checks, prepaid cards, and cash are not allowed as a form of payment. Prepaid, recharge or virtual debit/credit cards, Apple Pay/Samsung Pay or any card on which the relevant characters are not raised (embossed) - are not accepted as a form of payment.

DEPOSIT RULES

A minimum $350 credit card authorization is required at the beginning of your rental but may be up to $1500 depending on additional factors. Credit card authorizations are valid for 30 days.

DRIVERS LICENSE

All drivers must have a valid US driver`s license and be at least 21 to drive the Vehicle. A young driver surcharge of $25/day will be withheld from your security deposit for all drivers 26 years of age or younger.

Pre-trip authorization requires a photo of Renter and all authorized additional drivers be uploaded or emailed to contact@PHXRentalCars.com (this is mandatory).

PHX Rental Cars will not rent to a holder of a license that restricts them to daytime driving only or to business driving only. A learners permit is not accepted. Expired licenses will not be accepted.

EARLY RETURN

There are no refunds for early return.

FUEL

Please return the vehicle with the same amount of fuel as you received it with at the time of Pick-up. Otherwise, a fuel charge will be applied at the end of the reservation and subtracted from your security deposit.

GEOGRAPHIC

Rental vehicle may be driven throughout the state of Arizona. Out of state travel is subject to a $350 fee without written preauthorization.

Vehicles are never permitted into Mexico or Canada.

INSURANCE

The Renter is liable for all damage to the rented Vehicle regardless of fault. The renter is also liable for loss of use of the vehicle (revenue lost while the car is being repaired) as well as Diminished Value (difference between your car's pre-accident value and its value after the repairs from the car insurance company).

All renters must provide written proof of personal auto insurance with liability, collision, and comprehensive coverage or provide receipt confirmation of third-party CDW and RCLI protection.

Pre-trip authorization requires a photo of current Personal Insurance Card of Renter and all authorized additional drivers be emailed to contact@PHXRentalCars.com or uploaded through “Verification Photos”.

LOCAL RENTERS

A utility bill may be requested for Renters with a AZ Drivers License. This can be emailed to contact@PHXRentalCars.com or added as “Other Trip Photos “as part of the pre-trip authorization process.

NO BRAND GUARANTEES

PHX Rental Cars does not guarantee specific brands or colors of vehicles at any time. If the vehicle that you reserved is not available, an alternate vehicle may be assigned at management discretion.

ONE-WAY

PHX Rental Cars does not permit one-way trips.

OVERSTAY

Extensions Requests must be submitted prior to the end of your trip and must be done via email contact@PHXRentalCars.com.

Extensions are not guaranteed and require approval and a revised rental agreement. Extension rates will be provided to you at the time of request and are subject to change.

Vehicles not returned prior to their scheduled return times are subject to Late Drop-off Fee.

REPOSSESSION

PHX Rental Cars may repossess any Vehicle rented without demand, at the renters expense, if the Vehicle is not returned by the end of the reservation, is found illegally parked or apparently abandoned, or is used in violation of applicable law or these policies.

TRACKING DEVICES

Your vehicle may be equipped with a GPS or diagnostic tracking devices to track or locate cars as necessary, cars condition, performance and operation, track fuel consumption, distance travelled, location and other information which transmits information to PHX Rental Cars, our third party providers and/or the car manufacturer. Evidence of tampering with GPS or damage will result in a $350 fee.

TRAVELING OUTSIDE COUNTRY

PHX Rental Cars does not permit travel outside of the USA.

BY UPLOADING YOUR VERIFICATION PHOTOS YOU ARE ACKOWLEDGING THAT YOU HAVE READ AND ACCEPT THE TERMS AND CONDITIONS.