Digital Guidebook

  • Check-In Time - 3 PM or later.

    Gaining Access - last 4 numbers of booking guest’s phone number

    To Unlock: Enter your 4-digit code

    To Lock: Press the lock button as you exit house (you do not need to enter your code when locking the door)

  • Welcome to Tropic Oasis!

    We hope you have the best possible time during your stay.

    That being said, we appreciate your help in keeping this neighborhood a quiet and family-friendly one. Please respect the City of Scottsdale’s quiet hours, which are between 10 PM and 6 AM. Our neighbors have requested that you please keep the noise level down outside in the front and backyard, between said hours.

    Thank you!

    POOL SAFETY

    Swim at your own risk.

    No lifeguard on duty.

    Caution must be taken when using the pool. Please do not run near the pool. Please do not dive -- although cannonballs off of the diving board are encouraged!!!

    Please do not use glass near the pool. Plastic outdoor drinkware can be found on the shelves of the outdoor bar!

    Please contact your host immediately if any loss or damage occurs during your stay, so that any necessary repairs can be made right away, both for your safety, and to ensure that the next guest has access to all anticipated amenities. If unreported loss or damage is discovered after your stay, the cost of repair and/or replacement will be deducted from your security deposit.

  • WIFI Network Name: SETUP-E071

    WIFI Network Key/Password: bison0909effect

    LIGHTING

    PLEASE TURN OFF LIGHT FEATURES WHEN YOU ARE NOT AT THE HOUSE TO HELP US CONSERVE ENERGY! THANK YOU!

    Outdoor Lighting: The light switch to turn on the pool light is located to the right of the sliding glass door, on the wall of the house, under a plastic door (just above where the fountain is). See pictures below. Please turn off the pool light when not in use.

    A/C & HEAT CONTROLS

    Thermostat is in the hallway, on the wall.

    Please do net set the thermostat lower than 70 degrees, as lower temperatures can cause severe damage to the system!!!

    GENERAL MAINTENANCE

    Cleaning Supplies: Vacuum, broom, and mop can all be found in the hallway closet. Cleaning agents are under the kitchen sink.

    Trash & Recycling: Please carry garbage bags to the black bin out front. Extra trash bags are under the kitchen sink. Trash is picked up on Monday mornings. If you are staying at the house on a Sunday night, please roll the black bin to the end of the driveway for Monday morning pick up.

    Please take recycling to the pink bin out front. Recycling is picked up on Friday morning. If you are staying at the house on a Thursday night, please roll the pink bin to the end of the driveway for Friday.

    Filtered Water: We recommend that you do not drink the water directly from the sink. The refrigerator has a filtered water dispenser. Please also use filtered water in the coffee maker.

    Coffee Maker: Coffee pods and sugar packets are in the drawer below the Keurig. We recommend using filtered water or bottled water to fill the coffee maker reservoir.

    Kitchen: Kitchen is fully stocked with everything you need to cook at home for a night in. Please use plastic cups when drinking outside near the pool. There are extra dishes/cups in the cabinet below the open shelves. Pots/pans are in the lazy susan cabinet to the left of the stove. The silverware drawer is on the island, to the left of the kitchen sink. You will find the wine opener here as well.

    Extra Items: Extra toilet paper is under the sink in each bathroom and in the laundry room. Extra paper towels are in laundry room. Ironing board and iron are in the laundry room. Laundry soap, bleach, and dryer sheets are in the cabinet above the laundry machines. Please do not use the extra towels/sheets in the laundry room. These are for the cleaning crew to use to prepare for the next guests.

    Maintenance Tips: In the rare event that power is lost in an area of the house, it is possible the GFI was tripped. If that happens, press the reset button on any outlet with a reset button. If this doesn’t work, contact your host who can either walk you through how to fix a breaker in the electrical box, or can come out to fix the breakers for you.

  • TV: The living room and master bedroom have smart TVs with YouTube TV (live streaming cable).

    In order to access YouTube TV (cable)/other smart TV apps: Press the “home button” (with the picture of a house) in the center of the remote. Click on the app of your choice to log in. YouTube TV will be logged in for you. Once you click on the YouTube TV app, it will take you to the home screen which shows suggestions based on previously watched TV programs. To see what’s on Live, scroll over on the top to the “Live” section. While watching a program, click the “Back” or “Return” button to return to the guide screen. If you want to use any of the other smart apps, click the “home button” again Log into your Netflix, YouTube, Hulu accounts, etc. to stream your favorite shows. We recommend logging out from your personal accounts before you check out.

    Music: There is a blue Bluetooth speaker and a charging cable, which is on the kitchen counter, below the “coffee” and “love” framed photos. Pair your phone to the device to use. Please do not remove the speaker from the house.

    Outdoor Games: Enjoy Cornhole, beer pong, and giant Jenga! Ping-pong balls are stored in the outdoor storage bin (behind the circle shaped couch). Jenga and cornhole will be set up and ready to go for you!

    Grill: Tools are in the kitchen. Please clean the grill after use and be sure to turn off propane. Please let your host know if you are running low on propane/run out of propane during your stay.

    Pool: Pool towels are in the hallway closet. The pool controls are locked for the pool service people. Please do not remove the vacuum from the wall. If the vacuum is not currently moving, you can set it on the side of the pool. Just please remember to put it back in when you are done to avoid damage to the system.

  • Click Here:

    10 BEST PLACES TO VISIT IN SCOTTSDALE

    Grocery/Liquor

    Bashas’ Grocery Store: McDonald Road and Granite Reef Road

    Safeway Grocery Store: Chaparral Road and Hayden Road

    Gas Station/Convenience: Chevron – Chaparral Road and Pima Road

    Walking Path/Bike Path/Parks

    Chapparal Park: 100-acre public park with sport courts, fishing lake, walking/biking paths, grass fields, soccer fields, a fishing lake, and the nicest dog park in the city!

  • Check-Out: Check-out time is 11 AM. The cleaning crew arrives at 11 AM on check-out days.

    All trash needs to be placed in garbage bags and taken outside to the garbage can (black bin).

    All recycling goes in the pink bin.

    If your trash/recycling does not fit in the bins, please do not place excess trash on the ground outside. Rather, please leave the trash bags either inside or in the backyard and the cleaning crew will take care of them.

    Place dirty dishes in the dishwasher and insert detergent pod and start the dishwasher prior to departure.

    You can leave dirty towels/linens in the bedrooms/bathrooms or put them in the hamper in the laundry room. There is no need to strip the beds – the cleaning crew will take care of this!

    Please make sure all remotes are back where you found them! Thank you!

  • Airbnb Superhost

    480-462-7929

    Hi, I'm Kelsey…Airbnb Superhost!

    I am a local Scottsdale resident who has lived in and loved Scottsdale for 15 years. After moving here from California with my parents and two younger sisters, I attended nursing school at Arizona State University. I am a registered nurse with a passion for real-estate and interior design. My career as a nurse translated well into being a vacation rental host - I always go above and beyond to make sure people are well taken care of! My true passion is designing spaces ideal for vacations and unforgettable experiences.

    My favorite things to do in Scottsdale include: visiting local restaurants & bars, golfing our beautiful courses, hiking & enjoying the gorgeous Arizona landscape, visiting the amazing resort pools & spas in the area, and hanging out with my amazing fiancé Josh & our little dog Leo, who smiles when you tell him to “say cheese”!

    Please feel free to reach out with questions any time - I am always happy to help!

    ______________________________________________

    Hi, I'm Brooke…Director of Guest Relations!

    I absolutely love Scottsdale. My favorite things to do include: spend time with my dog, dine at the incredible restaurants in town, visit the amazing pools and spas at the local resorts, hike and watch the beautiful Arizona sunsets! Please feel free to reach out to me for any recommendations during your stay. I am always happy to answer any questions you have.

    ______________________________________________

    Hi, I’m Signe…Guest Relations Coordinator!
    I grew up in the valley and absolutely adore it. Look forward to speaking with you and please feel free to reach out for any recommendations that only a local would know. I can let you in on all the little gems of restaurants and shopping :)

    In Case of Emergency:

    911

    Fire Extinguisher is under the kitchen sink

    First aid kit is in under the kitchen sink

    Poison Control: (800)-222-1222

    Transportation:

    Uber or Lyft apps

    Local Taxi - Discount Cab: 602-200-2000


So you’ve picked out your perfect vacation stay, but now you have no clue what to do.

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My mission is to take the hard work out of coordinating your vacation so that you can plan less and relax more.

~Airbnb Superhost, Kelsey Diemer


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